Cancellation and Refund policy

Alfezo is committed to providing exceptional service to our clients in the field of WhatsApp marketing. We understand that circumstances may arise leading to the need for cancellations. Please read our cancellation and refund policy carefully.

1. Cancellation Policy:
   • Once payment has been made for our WhatsApp marketing services, any request for cancellation will not be entertained since we are offering services which is subjected to getting started only after we have agreed over a deal that can be verbal, recording or in written.
   • If cancellation is requested within the specified timeframe, Alfezo will assess the situation and, at its sole discretion, determine whether to approve or deny the cancellation request.
   • Alfezo reserves the right to charge a cancellation fee, which will be communicated to the client upon review of the cancellation request.
   • If the cancellation request is approved, any remaining unused portion of the service fee will be forfeited and will not be refunded.
2. Refund Policy:
   • Alfezo has a strict no-refund policy once payment has been made for WhatsApp marketing services.
   • All sales are final, and clients are responsible for understanding this policy before engaging in any transaction with Alfezo.
   • Refunds will not be issued for any reason, including but not limited to dissatisfaction with the results of the marketing campaign, changes in business strategy, or any other personal reasons.
3. Exceptions:
   • In the event that Alfezo is unable to deliver the agreed-upon services due to unforeseen circumstances or technical issues on our end, we will work with the client to find a satisfactory resolution.
   • If Alfezo determines, at its sole discretion, that a refund is warranted due to exceptional circumstances, the refund amount will be determined by Alfezo and will be processed within [number of days] days of the decision.
4. Contact Information:
   • For any cancellation or refund-related inquiries, please contact us at contact@alfezo.com
   • Please provide your full name, contact information, and a detailed explanation of your request.

By engaging in a transaction with Alfezo, you acknowledge that you have read, understood, and agree to the terms and conditions outlined in this Cancellation and Refund Policy.

Alfezo reserves the right to update or modify this policy at any time without prior notice. It is the responsibility of the client to review this policy periodically for changes.

Last Updated: 2 January 2024

Thank you for choosing Alfezo for your WhatsApp marketing needs.